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Warranty and Care Tips

HOW TO MAKE A WARRANTY CLAIM

To complete our warranty claim form you'll need:

  • Order number if ordered on goodr.co.uk 
  • Receipt or proof of purchased dated within 1-year 
  • Photo of the defect/reason for warranty claim 

Start your claim by clicking here. 

CLEANING AND CARE TIPS

Not that we think you're taking a Brillo pad to your goodrs BUT... to keep your goodrs in pristine condition and from showing signs of natural wear and tear, we recommend:

  • Keep them in the microfibre pouch when not in use
  • Snuggly laying them on a gold encrusted pillow at night, will also ensure longevity.
  • Using a gel based lens cleaner and a microfibre cloth...the pouch they come in works wonders.
  • Mild soap and water and gently patting dry with a soft cloth, also works!
  • Avoid harsh waters on the lenses; Salt water, pool water and mosquito-infested swamp waters are not recommended.

1-YEAR WARRANTY

WHAT IS OUR 1-YEAR WARRANTY?

Our eyewear products are warranted for one years from the date of purchase against manufacturer's defects in material and workmanship. Warranty is only valid with (a) valid order number within purchase date criteria and (b) email address used at the time of purchase for goods purchase on goodr.co.uk. 

For goods purchased from our authorised retailers warranty is only valid with a valid receipt or proof of purchase within purchase date criteria. 

EXAMPLES OF WHAT IS COVERED BY WARRANTY

  • Delamination and/or peeling of sun lens coating
  • Bubbles or imperfections in lens coating
  • Premature flaking or deterioration of frame coating