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FREE STANDARD SHIPPING ON ALL ORDERS OVER £45
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Shipping, taxes, & discounts calculated at checkout

Shipping policy

Shipping Rates 

FREE shipping on orders over £45. 

Orders under £45 will be charged £3.50 for shipping. 

All orders are shipped with Royal Mail on a Tracked 48® service. 

We offer an additional Tracked 24® Service with Royal Mail, which is £5.50. 

Delivery service

Fulfilment of your order is managed by Unicorn Inc Limited. 

Orders are fulfilled Monday to Friday, with any orders received Saturday or Sunday processed the following week. 

To ensure safe arrival of your order, all of our shipments are tracked and require a signature upon delivery. 

Order before 10AM Monday to Friday to have your order despatched same day. 

We use the Royal Mail Tracked 48® service for our standard service. We are not currently able to offer a guaranteed next-day delivery service. You can upgrade to Royal Mail's Tracked 24®  service however this is not guaranteed next-day delivery. 

Exemptions

We do not offer shipping to the following destinations. 

  • Republic of Ireland - please shop on goodr.eu instead.
  • Channel Islands
  • Isle of Man

We do not deliver to BFPO and APO addresses. Please use an alternative shipping address. 

Public holidays

Orders placed on a public holiday will be dispatched the next working day. If the 2-day delivery date falls on a public holiday, the delivery will be made the next day.

2025 public holidays:

01 January New Years Day
02 January
2nd January
18 April Good Friday
21 April Easter Monday
05 May Early May Bank Holiday
26 May Spring Bank Holiday
31 August Summer Bank Holiday (Scotland)
25 August Summer Bank Holiday (England)
25 December Christmas Day
26 December Boxing Day


Deliveries outside the UK

We don't currently ship outside of the UK. For international shipping please head to goodr.com

Delivery Tracking

Once your order has been shipped, you'll get an email with your tracking number. You can use this to track the status of your order.  

Damaged, defective or incorrect orders

We aim to ensure your order arrives in perfect condition but occasionally things do go wrong. If your order arrives with obvious damage to the packaging, do not accept the goods from the courier.

If the item(s) ordered within the package are found to be defective, damaged, or not the items ordered, please refer to the instruction about Exchanges on our Returns Policy page (linked in footer).

Returns

For information about returns, visit the Returns Policy page.

This policy was last updated: 02-May-2025